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Twitter cuts workers addressing hate speech and trust and safety as Elon Musk’s chaotic revamp continues


 Twitter Inc., under new owner Elon Musk, has made deeper cuts into its already radically diminished trust and safety team handling global content moderation, as well as to the unit related to hate speech and harassment, according to people familiar with the matter. 

At least a dozen more cuts on Friday night affected workers in the company’s Dublin and Singapore offices, according to the people, who asked not to be identified discussing non-public changes. They included Nur Azhar Bin Ayob, the head of site integrity for Twitter’s Asia-Pacific region, a relatively recent hire; and Analuisa Dominguez, Twitter’s senior director of revenue policy.

Workers on teams handling the social network’s misinformation policy, global appeals, and state media on the platform were also eliminated. 

Ella Irwin, Twitter’s head of trust and safety, confirmed several members of the teams were cut but denied that they targeted some of the areas mentioned by Bloomberg. 

“It made more sense to consolidate teams under one leader (instead of two) for example,” Irwin said in an emailed response to a request for comment. 

She said Twitter did eliminate roles in areas of the company that didn’t get enough “volume” to justify continued support. But she said that Twitter had increased staffing in its appeals department and that it would continue to have a head of revenue policy and a head for the platform’s Asia-Pacific region for trust and safety.

Musk bought Twitter for $44 billion in October, partly financing the deal with almost $13 billion of debt that entailed interest repayments of around $1.5 billion a year. He has since embarked on a frantic mission to revamp the social-media platform, which he has said is at risk of going bankrupt and was losing $4 million a day as of early November. 

Speaking on a Twitter Spaces event last month, the mercurial entrepreneur likened the company to a “plane that is headed towards the ground at high speed with the engines on fire and the controls don’t work.”

Since taking over the company, Musk has overseen firings or departures of roughly 5,000 of Twitter’s 7,500 employees and instituted a “hardcore” work environment for those remaining.

Twitter faces multiple suits over unpaid bills, including for private chartered plane flights, software services and rent at one of its San Francisco offices.

Elon Musk wants his upcoming fraud trial with Tesla Inc. shareholders moved out of San Francisco, saying jurors in the region will probably be biased against him because of recent layoffs at Twitter Inc. and “local negativity.”

The billionaire who runs both Tesla and Twitter proposed the trial be held in western Texas, where Tesla moved its headquarters to Austin from northern California about a year ago, according to a filing by his attorneys late Friday.

A substantial portion of the San Francisco-area jury pool “is likely to hold a personal and material bias against Mr. Musk as a result of recent layoffs at one of his companies as individual prospective jurors — or their friends and relatives — may have been personally impacted,” the lawyers wrote. “The existing baseline bias has been compounded, expanded, and reinforced by the negative and inflammatory local publicity surrounding the events.”

Investors suing Tesla and Musk, its chief executive officer, argue that his August 2018 tweets about taking the electric-car maker private with “funding secured” were “indisputably false” and cost them billions of dollars by spurring wild swings in Tesla’s stock price. Musk has maintained that Saudi Arabia’s sovereign wealth fund had agreed to support his attempt to take Tesla private. The trial is set to begin on January 17. 

“To be clear, this motion is not being brought simply because Mr. Musk has been the subject of negative news coverage. Mr. Musk has been a public figure for more than a decade and recognizes that being the subject of negative and even unfair media attention comes with the territory,” according to the filing. “The local media and political establishment have attempted to depict Mr. Musk as personally responsible for causing material economic harm to the significant number of potential jurors impacted by the layoffs and to the City of San Francisco as a whole.” 

Musk has sparred with Twitter’s hometown of San Francisco after turning some space at the company’s Market Street headquarters into makeshift bedrooms, a possible violation of city building codes. Musk has also slammed Mayor London Breed over the city’s fentanyl crisis. 

He bought Twitter for $44 billion in late October and installed himself as chief executive officer. After Tesla’s corporate headquarters moved to Austin in December 2021 the company still has a formidable presence in California. In a blog post this week, the company said it has 47,000 employees in the state. 

Musk’s attorneys think western Texas would offer a fairer venue than northern California.

“Mr. Musk is far likelier to receive a fair trial in the Western District of Texas,” they wrote. “Mr. Musk has not been the subject of overwhelming, pervasive, and inflammatory press coverage by the local media in the Western District of Texas like he has in this district. Texas news outlets publish far fewer stories about Mr. Musk.”

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