In early August, there was widespread interest in UPS positions due to reports that drivers could earn up to $170,000 a year. Online searches for UPS delivery-driver jobs spiked, sparking debates about the appropriateness of the package handlers' compensation. While some argued the amount was excessive, many UPS workers and supporters believed it was justified given the demanding nature of the job. Business Insider interviewed five UPS employees who voiced mixed sentiments about their roles, highlighting both positives and negatives. The accounts, shared between February 2022 and March 2022, shed light on various aspects of working at UPS. Notably, many of the drivers chose to remain anonymous to safeguard their employment.
One UPS delivery driver from Arizona spoke about the challenging nature of their work as a swing driver, describing the stress of learning a new route each day. Despite the difficulties, they acknowledged the attractive pay and benefits, having experienced a significant increase from $9.50 an hour as a warehouse worker to almost $100,000 a year after 21 years with UPS.
Another longtime UPS delivery driver emphasized the impact of having a dedicated route on their quality of life. While they enjoyed the driving aspect, the inconsistency in work hours made it challenging to maintain a work-life balance, especially as a parent.
Additionally, a delivery driver expressed satisfaction with their role, highlighting the independence and the absence of constant oversight as favorable aspects of the job. They also mentioned the opportunity to earn a good income without a college degree.
These firsthand accounts provide valuable insights into the experiences of UPS employees, shedding light on both the positive and challenging aspects of working for the company.