The routine one-on-one meeting between an employee and their manager can have a significant impact on the employee's career progression and overall job satisfaction. Unfortunately, many of these meetings are not being conducted effectively, according to organizational psychologist and professor Steven G. Rogelberg. Common issues include managers dominating the conversation, focusing solely on task lists, and neglecting the personal needs of the employee.
Rogelberg emphasizes the importance of addressing both the practical and personal needs of the employee during these meetings. He suggests that managers should allocate about 25 minutes per week (or 50 minutes every two weeks) for these one-on-ones, balancing the time spent and the quality of the conversation. It's crucial to use this time effectively, focusing not only on immediate tasks but also on the longer-term development and well-being of the employee.
Managers need to create a supportive environment that encourages open dialogue. Employees should have the opportunity to discuss challenges, receive support, and provide feedback about their experiences. Rogelberg recommends that these meetings be used to address not only immediate tasks but also to focus on broader, more strategic topics, allocating one out of every four meetings to such discussions.
Effective one-on-one meetings can have a significant positive impact on employee satisfaction, engagement, and overall happiness. However, studies show that many employees rate these meetings poorly, while managers often overestimate their effectiveness. To ensure a successful one-on-one, Rogelberg suggests that managers should listen more than they talk and avoid falling into the trap of providing constant status updates. Likewise, employees should come prepared to lead the conversation and share their thoughts and concerns.
Overall, these one-on-one meetings are essential for leaders and should not be replaced by email communication. By addressing the personal and professional needs of employees, these meetings can be a powerful tool for fostering a positive work environment and driving employee motivation and satisfaction.