There is a current misalignment in the technology sector between engineers and executives, according to a recent report by Jellyfish, an engineering management platform. The 2024 State of Engineering Management Report, which surveyed over 600 engineering professionals, highlighted the increasingly strategic role of engineers within organizations. However, it also revealed a disconnect between tech professionals and leadership on perceptions of productivity, engineering challenges, burnout, and the adoption of artificial intelligence (AI).
The survey found that engineering teams are now viewed as strategic partners that help inform business strategy, drive growth, and boost efficiency. Yet, engineers are facing hurdles like high burnout rates, talent shortages, and a growing divide in leadership. While some tech companies have adopted generative AI coding tools, there are differing views on their impact - some believe it boosts productivity, while others have concerns about security, lack of expertise, and budgets.
There is a disparity between executives and employees regarding burnout, with 46% of engineers reporting teamwide burnout versus 34% of executives. Workers suffering from high burnout often experience low job satisfaction, diminishing confidence in their employer's care, and decreased productivity, potentially leading them to seek new opportunities.
The survey also found differing perspectives on productivity levels between engineers and leadership. At larger companies, 71% of executives believe productivity decreased, compared to just 40% of engineers. Some CEOs have prioritized driving efficiency and productivity, with some blaming remote work for declining productivity.
As organizations (61%) turn to AI to help fill productivity gaps, there is a disconnect between executives and engineers on the level of adoption. While 76% of executives believe their team has embraced AI, only 52% of engineers say the same. Positive impacts of AI, such as improved productivity, code quality, and focus on high-value tasks, are reported by the majority of users.
To bridge the gap between engineers and leadership, the Jellyfish CEO suggests clearly communicating business intentions, measuring progress, and using data-driven decision-making. This can help align expectations, address employee challenges, and drive sustainable growth.