Delta Air Lines has issued a gentle reminder to flight attendant hopefuls about its “appearance requirements” for employees — more specifically, that underwear is required.
A two-page document outlining strict guidelines was recently released by the airline for how one should look during the interview process, training sessions, and throughout their Delta career.
Grooming topped the list, followed by hair, jewelry, and clothing — with a special stipulation on underwear.
“Proper undergarments must be worn but must not be visible,” Delta’s memo says.
“In the interest of transparency and clarity for all prospective candidates we are encouraging people to ‘dress for success’ and give a great first impression as they aspire to join the flight attendant ranks,” a company spokesperson told the Daily Mail in a statement.
Delta includes several other rules for potential new hires including the length of an applicant’s eyelashes, the color of nail polish (neon, multi-color, glitter, or adornments are not allowed), and piercings (“a maximum of two earrings per ear” and a single pinhead stud on the nose is permitted).
Visible tattoos are forbidden and “must be covered by clothing or waterproof makeup,” according to the document.
There was also a note about fragrances, cautioning that “aftershave, cologne, and perfume may be used if applied lightly.”
When it comes to flight attendants’ hair, it should be a “natural-looking hue” — so “no stark highlights or unnatural shades.”
Anything longer than shoulder-length hair must be pulled back or pinned up.
Delta added that using profanity, chewing gum, and using your cellphone or earbuds during the interview process is strictly prohibited.
“Delta flight attendants spend the most time with our customers and are the face of our airline,” the document says.
“To help ensure commitment to Delta’s brand and customer service we have created updated appearance requirements for your interview process, initial qualification training, and throughout your career as a Delta flight attendant.”
The airline acknowledged that it would work “to accommodate a specific manner of dress or physical appearance in keeping with religious beliefs or practices unless it causes a safety hazard or other undue burden on the company.
“The customer service experience begins the moment a flight attendant puts on their uniform,” it added.
“The Delta uniform represents always putting safety first, pride in the Delta culture, and demonstrates a genuine graciousness that will be remembered by our customers.”