Jay Chaudhry, a renowned cybersecurity entrepreneur and CEO of Zscaler, has a unique perspective on hiring. Having founded multiple successful companies, he's developed a keen eye for identifying talent. His key hiring question: "Are you a builder or an operator?"
Builders are individuals who thrive in chaotic, startup environments. They are comfortable with ambiguity and enjoy the freedom to innovate. Builders are often instrumental in scaling companies due to their passion and adaptability. They excel in figuring things out as they go and are constantly learning.
Operators, on the other hand, prefer more structured environments. They excel in large organizations with defined processes and systems. Operators are skilled at building and leading teams, ensuring efficient operations, and scaling the business.
Chaudhry believes that a combination of builder and operator skills is rare. While both roles offer unique growth opportunities, it's challenging to master both. Builders can benefit from learning about scaling and processes in larger companies, while operators can benefit from the creativity and adaptability required in startups.
By understanding the differences between builders and operators, individuals can better identify their strengths and career paths. Whether you're a builder, an operator, or a combination of both, there are valuable opportunities for growth and success in the business world.