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The most successful new hires do these 3 things, say talent officers at Salesforce and American Express



Making the Most of Your New Job: A Guide for Success

The transition into a new role brings a mix of anticipation and nerves. While some companies offer comprehensive onboarding, others provide minimal guidance. Yet the actions you take in those initial weeks can significantly shape your professional trajectory.

## Essential Priorities for New Employees


### 1. Master the Basics

Your first task is understanding how your new workplace functions. Start by:

- Learning your team's preferred communication methods

- Understanding your manager's leadership approach

- Familiarizing yourself with key internal systems

- Identifying crucial meeting schedules

- Getting clarity on team-specific protocols


As Sonia Cargan, Chief Talent Officer at American Express notes, "Teams are diverse and varying." Take time to understand the unique dynamics of your new environment.


### 2. Build Your Network

While job performance is crucial, relationship-building proves equally vital. Consider:

- Scheduling informal coffee chats with colleagues

- Connecting with peers in related departments

- Participating in company social events

- Engaging on internal communication platforms

- Finding a mentor or informal guide


Many successful organizations, like Salesforce, encourage new hires to connect with experienced employees outside their immediate team. These connections can provide invaluable insights about unwritten rules and workplace dynamics that might not be covered in formal onboarding.


### 3. Define Your Impact

Use your fresh perspective to:

- Understand the organization's broader context

- Identify ways your unique skills can add value

- Balance respect for existing practices with fresh ideas

- Determine how you want to shape your role


As Lori Castillo Martinez, EVP of Talent at Salesforce, emphasizes, "Starting a new job is almost the only time you really get that chance to look at everything with fresh eyes and really identify your purpose."


## The Growing Importance of Strong Starts


This guidance becomes increasingly relevant as job mobility rises. Recent data from the New York Federal Reserve shows job-seeking activity reached a decade-high 28% in August, while over half of U.S. companies surveyed by Robert Half plan to hire in the coming months.


## Key to Success: Stay Flexible


Remember that adapting these strategies to your specific situation is crucial. Remain curious and open to adjusting your approach based on your environment. While some tactics may work better than others, the key is to stay proactive in shaping your experience.


Your first few weeks present a unique opportunity to establish yourself within the organization. By focusing on these fundamental areas – understanding logistics, building relationships, and defining your purpose – you can create a strong foundation for your next career chapter.

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