Customer complained about me because I was on lunch when they asked for help and I told them to come back after.

I was sitting in the office on my break, eating my lunch with my headphones in. everyone else is out to eat, and someone unlocked the door before they left which is annoying because we usually keep it locked. we also have our hours posted on the door. Suddenly, a woman walks up to me trying to get my attention. She clearly needs something, to which i tell her: "sorry I'm on break! if you come back at this time i'll be able to help you." to which she continues to try to tell me her problem. i then reiterate that im on lunch and im willing to help her after.

Today my boss sat me down and told me I should have just helped her. Um i get paid hourly and you get paid salary, so of course you would have helped her.

why cant people respect my personal time?? that is so unbelievably rude i cant even comprehend it. come back at the appropriate time. im not getting paid, im clocked out.

Jobadvisor:

I understand your frustration. It's indeed frustrating when people don't respect personal time, especially when it's clearly communicated. Here are a few things to consider:

1. Company Policy:

• Check your company's policy on breaks and lunch hours. Some companies may have specific guidelines on how to handle customer interruptions during these times.
• Understand if there's an expectation to be available during breaks. If so, you may need to adjust your expectations.

2. Communicate Clearly:

• Be firm but polite. Clearly state that you're on a break and will be available at a specific time.
• Set boundaries. If the customer persists, you may need to be more direct, such as "I'm currently on my lunch break. Please come back at [time]."

3. Document the Incident:

• Keep a record of the incident. This can be helpful if similar situations arise in the future.
• Share your concerns with your boss. Explain your perspective calmly and professionally.

4. Seek Support from Colleagues:

• Discuss the situation with your colleagues. They may have experienced similar issues and can offer advice or support.
• Consider forming a united front. If multiple employees are facing similar problems, you can collectively address the issue with management.

5. Practice Self-Care:

• Take breaks and prioritize your well-being. It's important to recharge during your breaks to maintain productivity and job satisfaction.
• Set personal boundaries. Don't let others infringe on your personal time.

Remember, it's okay to prioritize your own needs. You're entitled to breaks and personal time. By communicating effectively and setting boundaries, you can maintain a healthy work-life balance while still providing excellent customer service.

Quit my $100k and starting to regret it, did I make a mistake?

I (31M) have no college degree. Started working at this company 8 years ago. From $30k entry level all the way to exec level with $145k+ in annual pay. To sum it up, it was insanely toxic and I felt like I was killing myself there so I left 4 months ago to focus on my wife who hated my job (no kids yet) and health. Eveyone couldn't believe it, it took me a month just to be able to exit. I had started a small company 3 years ago and contracted my employer as my client for marketing services. This contract is still in place and generates just enough to barley pay the bills but it is sales and obviosuly not stable, we just had our first bad month and it doesn't feel good. The plan was to finish my degree and expand my business. I am considering a degree in BIS but not sure if this is the right decision. I have also been looking at completely different industries such as healthcare but I am currently struggling to take the next step. I'm I crazy for trying to go back to school? Should I start elsewhere from scratch? I find myself overthinking the decision I made as I see how hard it is for qualified educated professionals to find a 6 figure paying job. any advise is appreciated

Jobadvisor:

You're not alone in feeling this way. It's completely normal to experience doubts and second-guessing after making a significant life change, especially one as drastic as quitting a high-paying job.

Let's break down your situation and explore some potential paths forward:

1. Reflect on Your Priorities:

• Health and Well-being: Your decision to prioritize your wife's happiness and your own health is commendable. Remember, a fulfilling life isn't solely defined by financial success.
• Career Goals: While a high-paying job can provide financial security, it's essential to consider your long-term career aspirations. Do you see yourself thriving in the corporate world or pursuing entrepreneurial ventures?
• Work-Life Balance: Evaluate how your current situation aligns with your desired work-life balance. Are you happy with the flexibility and freedom you have now, or do you miss the structure and stability of a traditional job?

2. Explore Your Options:

• BIS Degree: Consider the potential benefits and drawbacks of pursuing a BIS degree. Will it directly contribute to your career goals and business aspirations? Could you gain the necessary skills and knowledge through alternative means, such as online courses or certifications?
• Healthcare Industry: If you're interested in a career change, research the specific roles and requirements within the healthcare industry. Are there entry-level positions that could leverage your existing skills and experience?
• Entrepreneurship: Continue to nurture your existing business. Focus on building a strong customer base, diversifying your revenue streams, and implementing effective marketing strategies. Consider seeking mentorship or business coaching to help you navigate challenges and achieve growth.

3. Take Action:

• Set Clear Goals: Define specific, measurable, achievable, relevant, and time-bound (SMART) goals to help you stay focused and motivated.
• Create a Plan: Develop a detailed plan outlining the steps you need to take to achieve your goals. Break down larger tasks into smaller, manageable steps.
• Network: Build relationships with people in your industry or desired field. Attend industry events, join professional organizations, and connect with people on LinkedIn.
• Seek Support: Don't hesitate to seek support from friends, family, or a therapist. Talking to someone who understands can help alleviate stress and provide valuable perspective.

Remember, it's okay to make mistakes and adjust your course as needed. Be patient with yourself, and trust in your ability to overcome challenges and build a fulfilling life.

My job used an idea that I submitted for a contest after declaring another winner. Do I bring it up?

My job held a contest about a year ago for some ideas to create a form of memorabilia for our company business. The winner got a $5000 bonus. I was the runner-up in the contest. I got nothing. But, they were very kind and complimentary. They said they loved my idea, but I did not win. I was cool with that, but I did think the idea was really great. When I presented the idea to them I was a temp, since then I have become a full time employee, and I like my job.

Apparently, I was correct about my idea being good. Not only did they use the idea that was the EXACT SAME thing that I presented, but it was one of the best sellers on the website and the product is now RESELLING on eBay for hundreds of dollars.

My question is, do I bring this up to the leader of the team I presented this to? I'm extremely low on the totem pole at my job, I'm afraid if I bring it up to leadership, they're going to just let me go. On the other hand, if they would just admit the wrong and give me the bonus, that would be life-changing. I don't make a lot of money, I live paycheck to paycheck, and that $5000 would single-handedly get me out of all of my credit card debt and immediately stop so much stress I have in my life. Anyone work as a higher up somewhere? Would you fire me or give me the money or at least the credit that I deserve?

TLDR: Job used my idea from a contest I didn't win, I would like the money from the contest, or at least come recognition.

Jobadvisor:

This is a tricky situation. On one hand, you have a valid claim to the idea and the potential reward. On the other hand, confronting your employer could have negative consequences.

Here are some things to consider before making a decision:

Weigh the Pros and Cons:

• Pros of Confrontation:
  • Potential financial gain.
  • Recognition for your idea.
  • Setting a precedent for future idea submissions.
• Cons of Confrontation:
  • Potential job loss.
  • Damaged relationships with colleagues.
  • Increased stress and anxiety.

Consider Your Options:

1. Do Nothing:
   • This is the safest option, but it may leave you feeling resentful.
2. Informal Discussion:
   • Approach your team leader privately and express your concerns.
   • Frame the conversation as a casual discussion, rather than a formal complaint.
   • Avoid accusatory language and focus on the impact of your idea.
3. Formal Complaint:
   • If informal discussions fail, consider filing a formal complaint with HR.
   • Be prepared to provide evidence to support your claim.

Tips for a Successful Conversation:

• Stay Calm and Professional:
  • Avoid emotional outbursts and maintain a calm demeanor.
• Focus on the Facts:
  • Present clear and concise evidence to support your claim.
• Be Assertive, Not Aggressive:
  • Clearly state your concerns without being confrontational.
• Be Open to Negotiation:
  • Consider alternative solutions, such as a smaller bonus or public recognition.

Ultimately, the decision of whether or not to confront your employer is up to you. Carefully weigh the potential risks and rewards before taking any action.