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I worked remotely in tech for years. When I was laid off, I picked up retail shifts and enjoyed seeing people.




From Senior Director to Retail: A Story of Career Resilience


The writing on the wall became increasingly clear as I watched my team members being laid off one by one following our company's acquisition. Even though I had anticipated my own layoff from my senior director position, receiving the official notice that my role would be phased out by August 2024 still hit hard. The advance notice was a mixed blessing - while it provided time to prepare, it also meant facing an uncertain future.


The job search in my field proved more challenging than expected. The tech industry's widespread downsizing had significantly reduced opportunities in my niche area. Even when I broadened my search to include roles that matched my preferred responsibilities across different industries, the prospects remained limited.


Financial Pressures and Mental Health Considerations


As a single parent supporting two children, the financial implications of unemployment loomed large. While I had managed to set aside some savings, the prospect of depleting them during an extended period without income was deeply concerning. The reality that unemployment benefits alone wouldn't sustain a single-income household added to this pressure.


However, my concerns extended beyond financial stability. Having experienced ADHD, I recognized that the isolation and potential monotony of full-time job searching could significantly impact my mental health. The prospect of spending endless days at home, submitting applications and waiting for responses, seemed like a path to depression, especially given that I thrive in highly structured, busy environments.


An Unexpected Opportunity


In October 2024, an email from a familiar outdoor retail shop advertising seasonal positions caught my attention. Through careful research, I discovered that Rhode Island's unemployment system allowed for partial earnings while maintaining benefits, offering a way to supplement my income without losing crucial support. The opportunity to work in a physical space with colleagues and maintain a professional routine proved invaluable for my well-being.


Finding Purpose in Unexpected Places


Throughout my career in digital health, I found meaning in both broad-scale initiatives and individual interactions with colleagues. To my surprise, retail work offered similarly meaningful opportunities for impact, albeit in different ways. Whether helping someone navigate clothing sizes after significant weight loss or assisting a customer shopping for a spouse dealing with cancer, these seemingly small interactions carried significant emotional weight and purpose.


Professional Growth in an Unexpected Context


The retail environment has provided unexpected opportunities for skill development. The need to quickly assess customer types, adjust communication styles, and address diverse needs in rapid succession mirrors many aspects of my previous corporate role but at an accelerated pace. This experience has highlighted how retail work, often undervalued, actually develops crucial skills in sales, people management, and adaptive communication.


A Broader Perspective


While acknowledging the challenges of retail work - including physical demands, compensation issues, and occasional difficult customers - this experience has fostered a deeper appreciation for service industry workers. Having worked retail in my youth and now returning to it at a different life stage, I've gained valuable perspective on both sides of the counter.

Looking forward, I plan to maintain some involvement in retail even after securing another full-time position. This experience has taught me that meaningful work and professional growth can occur in unexpected places, and that adaptability in career paths can lead to valuable personal and professional insights.


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