Gen Z workers are often criticized for the remote work trend, but a recent survey reveals that they actually crave more in-person interactions. According to a Harris Poll conducted on behalf of global events company Freeman, which surveyed 1,824 U.S. adults in white-collar jobs, 91% of Gen Z workers believe it would be beneficial to have a balance between virtual and in-person opportunities to connect with colleagues and industry peers.
The youngest generation in the workforce values face-to-face connections, with 91% agreeing that in-person events are among the best ways to develop social and interpersonal skills. Additionally, 89% of Gen Z respondents believe that relationships formed during in-person events are crucial for building professional confidence, while 86% feel that attending such events is essential for career growth.
This desire for in-person interaction stems from a need to improve communication skills. Many Gen Zers began their education and careers during the pandemic, where virtual learning and remote work environments limited opportunities to develop soft skills like networking and navigating interpersonal dynamics. Only about two in five Gen Z respondents reported feeling confident in their ability to network within their industries or build strong business relationships.
Moreover, 82% of Gen Z participants expressed a desire to feel more comfortable expressing themselves and interacting with others in person. Similarly, 79% stated that their goal is to enhance their ability to engage with people in real-world settings. Interestingly, over two-thirds of Gen Z attributed feelings of isolation and disconnection to technology, with nearly 80% believing that companies prioritize tech-based solutions over fostering in-person connections.
As a result, Gen Z workers want their employers to invest more in events that facilitate stronger business relationships. Contrary to the perception that younger workers lack discipline and prefer working from home, Freeman CEO Janet Dell refutes this stereotype, pointing to the survey data as evidence.
"Older generations have blamed Gen Z for driving the remote work revolution, suggesting a lack of work ethic," Dell said in an email to CNBC Make It. "However, this research disproves that narrative. The data clearly shows that Gen Z isn't advocating for a purely digital approach—they're calling for a balanced integration of digital and face-to-face interactions."
Dell added, "They aren't hiding behind screens; instead, they're actively seeking ways to enhance their interpersonal skills and form meaningful professional relationships. This generation understands when technology enhances connection and when it creates barriers."
British businessman Lord Alan Sugar recently echoed common criticisms of younger workers, stating that they "just want to sit at home" and need to return to the office to benefit from interactions with more experienced colleagues. However, the survey findings suggest that Gen Z's preferences align more closely with a hybrid model that combines the advantages of both digital and in-person engagement.