Skilled At Work

Ringing in Your Ears Could Be Costing You Your Career

Many jobs demand reliability regardless of personal challenges, and bosses rarely accept "ringing in my ears" as a legitimate reason to miss work. Yet a recent study from Anglia Ruskin University (ARU) shows just how disruptive **tinnitus** can be: among 449 adults seeking help for bothersome tinnitus, about 18–19% reported having to reduce their hours, stop working entirely, or go on disability due to the condition.

One striking case involved an industrial operator who had to quit his role on a distributed control system (DCS). The constant phantom noise drowned out critical alarms and made radio communications unintelligible, creating serious safety risks for himself and his colleagues. "It was getting very dangerous for others," he told researchers.


Encouragingly, participants who completed an eight-week internet-based cognitive behavioral therapy (iCBT) program reported significant recovery in their work performance and ability to maintain full schedules.

Tinnitus—a persistent ringing, buzzing, humming, or other phantom sound with no external source—affects roughly 15% of adults worldwide. While many adapt and live with it, for those whose symptoms are severe and intrusive, it can become a hidden barrier in professional life, often ignored by employers, policymakers, and even disability frameworks.

When the Noise Disrupts Daily Work

The ARU-led research, published in *Brain Sciences* and involving collaborators from the University of Colorado and Linköping University, focused on adults (average age mid-50s) who had lived with tinnitus for about 12 years on average. Most were still employed at the time of the study.

Key findings included:

- Roughly 81% continued working their usual hours despite the tinnitus.

- However, 18% (combining 11% who reduced hours, 7% who stopped working, and a small percentage on disability) had made major career adjustments because of it.

- Overall, 57% described feeling less effective on the job, struggling with concentration, slower task completion, increased errors, and exhaustion from related sleep problems.

Qualitative responses from 310 participants painted a vivid picture: 72% reported negative work impacts. Common issues included:

- Difficulty focusing in quiet environments.

- Trouble hearing subtle sounds or soft voices.

- Challenges with phone calls, meetings, and group discussions.

- Greater fatigue, mistakes, and withdrawal from collaborative tasks.

- In some cases, anxiety and depression led to reduced productivity severe enough to result in job loss.

Career shifts were common—moving from high-communication or client-facing roles to quieter administrative ones, abandoning long-trained professions, or exiting noisy fields like music performance.

 The Hidden Cognitive Burden

Tinnitus taxes the brain by forcing it to process a meaningless internal sound alongside real auditory input. This creates ongoing **cognitive interference**, turning routine tasks into effortful ones. Complicating matters further are frequent co-occurring issues like anxiety, depression, and insomnia, which amplify the distress and create a vicious cycle: poor sleep leads to fatigue at work, anxiety heightens the perceived loudness of the ringing, and depression erodes drive.

Some participants, however, demonstrated resilience. About a quarter reported pushing through with mindset shifts and personal coping techniques, refusing to let tinnitus derail their careers. This observation prompted researchers to test whether structured strategies could help more people.

 A Promising Intervention

In the study, 200 participants completed an 8-week online CBT program tailored for tinnitus. Modules covered education about the condition, relaxation and mindfulness exercises, sleep hygiene, attention redirection, and building sustainable coping skills. Progress was supported by a clinician who provided guidance and responded to queries.

Results were notable:

- Tinnitus distress scores dropped from an average of 52.5 (on a 100-point scale) before treatment to 33.1 immediately after, and 29.1 at two-month follow-up.

- Anxiety, depression, and insomnia symptoms also improved.

- Work-related outcomes strengthened: 91% reported no longer needing to reduce hours or stop working (up from 81% pre-treatment), and among follow-up completers, 75% no longer felt less effective at work (up from 43%).

The program didn't cure or silence the tinnitus—there is no cure—but it reshaped participants' emotional and attentional response to the sound, making it far less disruptive during work.

 Bridging the Workplace Gap

Despite this evidence, tinnitus is seldom recognized in employment policies or disability regulations, which tend to focus on measurable hearing loss rather than phantom auditory symptoms. Many employees endure in silence, fearing stigma or lacking knowledge of possible accommodations.

Potential reasonable adjustments could include:

- Flexible hours or remote work options.

- Sound-masking tools, noise-canceling headphones, or quiet workspaces.

- Support for accessing iCBT or similar therapies.

- Hearing aids for those with co-existing hearing loss.

The study had limitations: no randomized control group, a high dropout rate (about half didn't complete follow-ups, potentially biasing results toward more positive responders), and reliance on self-reported measures rather than objective performance data.

Even so, the findings underscore a clear message: for the substantial minority whose tinnitus threatens employment, evidence-based online therapies can restore function and help people stay in the workforce. Greater awareness among employers, combined with better access to treatment, could prevent unnecessary career disruptions and support those living with this often-invisible condition.