Skilled At Work



Why Answering Fast Might Matter More Than You Think When Job Hunting

New research is challenging a piece of conventional wisdom: that taking your time to respond to a job inquiry makes you look more confident or in-demand. It turns out the opposite is true — and the effect is dramatic.

The Study

A team from George Mason University, Vanderbilt, Cornell, and UC San Diego analyzed over 11.6 million real buyer-seller exchanges on the freelance platform Fiverr, spanning December 2022 to December 2024. They tracked exactly how long it took freelancers to respond to a client's first message, then checked whether that conversation turned into a paid gig.

The pattern was consistent: even a five-to-ten-minute delay measurably hurt someone's odds of getting hired. Wait more than a full day, and the chances of landing the job fell by around 90%. This held true regardless of the freelancer's star rating or experience level.

To confirm this wasn't just a Fiverr quirk, the researchers ran three more experiments involving over 3,600 people, testing scenarios with caterers, doctors, and photographers. In each case, people who responded within an hour were consistently rated as more hireable — and even seen as warmer and more competent — than those who took a day or two to reply.

One experiment even tested whether a great message could beat a slow clock. Participants compared a generic reply to a warm, specific one. The warmer message helped, but a provider who sent that same message quickly still beat one who sent it late in the day.

Why "Playing Hard to Get" Backfires

The researchers found that a fast reply functions like a preview of future behavior. People assume someone who responds quickly will stay attentive and responsive down the line — and that assumption, more than the speed itself, is what drives hiring decisions. A slow response doesn't read as confidence; it reads as a risk signal.

There's a nuance, though: speed alone isn't magic. Co-author On Amir noted that authenticity still matters — when replies seemed automated or AI-generated, the speed advantage weakened or vanished entirely. Genuine promptness helps; a hollow, robotic fast reply doesn't carry the same weight.

Interestingly, there's also a disconnect between what people claim they want and how they actually behave. In an early pilot, participants said a same-day response would be totally fine — but when actually choosing who to hire, they picked the faster responder anyway.

The Dollar Cost of Delay

Using Fiverr's reported revenue figures, the researchers estimated that platform-wide, a one-hour average delay in responses could cost freelancers roughly $195 million annually, while a full-day delay could cost around $382 million. They also calculated that a three-hour delay hurts hiring odds about as much as a 0.1-star drop in a five-star rating.

The Takeaway

Across a massive real-world dataset and multiple controlled experiments, the message was the same: acting unavailable or "playing it cool" doesn't project confidence to someone waiting on a reply — it just makes you look like a bet they shouldn't make.

Note: this reflects findings from a peer-reviewed study published in Management Science and is for general interest, not career advice — individual hiring outcomes depend on many factors beyond response time.